Effective Date: 2 December 2025

Last Updated: 2 December 2025

 

1. Introduction

 

We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website.

 

2. Who We Are

 

Scorpion Utility Services Ltd operates this website in the United Kingdom. We are the data controller responsible for your personal information.

 

3. Information We Collect

 

We may collect the following types of personal data:

 

• Contact details (name, email address, phone number)

• Account information (login details, preferences)

• Usage data (IP address, browser type, pages visited, time spent)

• Transaction data (billing information, purchase history, if applicable)

 

4. How We Use Your Information

 

We use your personal data to:

 

• Provide and improve our services

• Process transactions and deliver products/services

• Respond to enquiries and provide customer support

• Send updates, newsletters, or marketing (only with your consent)

• Comply with legal obligations

 

5. Legal Basis for Processing

 

We process your data under the following lawful bases:

 

• Consent (when you opt‑in to marketing communications)

• Contract (to provide services you request)

• Legal obligation (to comply with UK law)

• Legitimate interests (to improve our website and services)

 

6. Sharing Your Information

 

We do not sell your personal data. We may share it with:

 

• Trusted service providers (e.g., hosting, payment processors)

• Regulators or authorities when required by law

 

7. International Transfers

 

If we transfer data outside the UK, we ensure appropriate safeguards (such as Standard Contractual Clauses) are in place.

 

8. Data Retention

 

We keep your personal data only as long as necessary for the purposes outlined above, or as required by law.

 

9. Your Rights

 

Under UK GDPR, you have the right to:

 

• Access your personal data

• Correct inaccurate data

• Request deletion (“right to be forgotten”)

• Restrict or object to processing

• Data portability

• Withdraw consent at any time

 

To exercise these rights, contact us at: info@scorpionutilityservices.com.

 

10. Cookies

 

Our website uses cookies to improve functionality and user experience. You can manage cookie preferences through your browser settings. See our Cookie Policy for more details.

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11. Security

 

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

 

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If you have questions about this Privacy Policy or how we handle your data, please contact:

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Email: info@scorpionutilityservices.com

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Address: 162-164 High Street, Rayleigh, Essex, United Kingdom, SS6 7BS

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If you are not satisfied, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk.